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Last Updated: 04/28/2017
in FAQ
inMotion works best if you have cookies enabled for your browser. To learn how to enable cookies, follow the links below for your applicable browser. Google Chrome https://support.google.com/accounts/answer/61416 Internet Explorer/ Microsoft ...
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Last Updated: 05/04/2017
in Troubleshooting
If your browser displays the message to reviewer outside of the message box as shown, this is a browser zoom issue and can be resolved by adjusting your zoom settings. Simply utilize the keyboard shortcut, CTRL + to zoom in, or CTRL - to zoom out, u...
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Last Updated: 04/25/2017
in Troubleshooting
If you receive the following message when trying to access the log in page, there may be an issue with the URL you are using to access the login page. If you are using a bookmark or clicking a link to visit your log in page, the issue could be ...
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Last Updated: 04/28/2017
in Video Tutorials
1 minute : 55 seconds This video covers how to upload a new version of a proof using +Versioning, and how to modify reviewers, review options, message to reviewers, and information in the email notification to reviewers. Also covers the proof info ...
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Last Updated: 04/27/2017
in Administration
What is a DAM? A Digital Asset Management (DAM) product is a business solution for organizing, storing and retrieving rich media and managing digital rights and permissions. Media assets include photos, music, videos, anima...
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Last Updated: 05/10/2017
in Administration
Enabling Job Launch Attachments per Account Attaching files to a files to a new job launch request is a great way for requesters to quickly share reference documents with the creative team. The first step in attaching files is for the accoun...
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Last Updated: 05/04/2017
in Troubleshooting
Due to recent updates from Mozilla, users performing reviews in Firefox may have issues due to Adobe Flash settings. To resolve this issue, follow the steps below. Step 1: Navigate to Firefox Add-ons. Step 2: Click the 'More' ...
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Last Updated: 04/26/2017
in Administration
As an administrator or staff user, you can send login credentials to multiple or individual users. To send login credentials to multiple contacts: Click on the 'Contacts' tab. Select the users you want to send login credentials to by c...
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Last Updated: 04/26/2017
in Administration
What are Contacts? Contacts are typically clients or stakeholders in a project, that only require the ability to request work and/or review assets. Depending on their assigned permissions, they may require a unique login. Contacts Any perso...
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Last Updated: 04/27/2017
in Administration
What is Single Sign-On? Single Sign-On allows you to validate usernames and passwords against other client applications or a corporate database instead of managing permissions through inMotion. inMotion easily integrates with most popular SSO appli...